Urgent: tell the CFPB to enact consumer protections for all kinds of...
Read and sign on to the letter to the CFPB
View ArticleIt's high time for effective payday loan rules (Crain's Chicago Business)
If done right, the national regulations could ensure that consumers will be protected from payday lenders' worst practices, regardless of where they take out a loan.But if regulators miss the...
View ArticleWebinar: make your voice heard to the CFPB through complaints, comments
Join Woodstock Institute and CFPB staff for a webinar to explain how to let the CFPB know what you’re seeing on the ground. Your input will help get relief for the people you serve and help the CFPB...
View ArticleWebinar: make your voice heard to the CFPB through complaints, comments
Date: Wednesday, June 18, 2014 - 11:00am to 12:00pm You may have heard about the Consumer Financial Protection Bureau (CFPB), but what can it do for you and your constituents?Join Woodstock Institute...
View ArticleLearn how to submit complaints from consumers to CFPB
On our June 18 webinar, CFPB staff will demonstrate how to submit complaints from consumers and how they are used to resolve issues. Woodstock Institute staff will also go through the process of how to...
View ArticleOverdraft: Against the Flow of Financial Inclusion and Economic Recovery Efforts
The report makes it clear that overdraft products are one of the reasons that people do not participate in the mainstream financial system and often end up paying more for financial transactions at...
View ArticleWish the Consumer Financial Protection Bureau a happy third birthday
The CFPB was established by the Dodd-Frank Wall Street Reform and Consumer Protection Act as the first federal financial regulator whose focus is protecting the rights of consumers.No matter who you...
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How Banks Sell Overdraft: Results of Overdraft Mystery Shopping in Four Key...
Four organizations—California Reinvestment Coalition of Oakland, CA; New Economy Project of New York, NY; Reinvestment Partners of Durham, NC; and Woodstock Institute of Chicago, IL—conducted 64...
View ArticleBank overdraft programs cause widespread confusion, new report shows
Read the report The four organizations conducted 64 mystery shopping visits at 39 bank branches in Chicago, Durham, New York City, and Oakland, including Bank of America, BB&T, BMOHarris, Capital...
View ArticleBranch Employees Often Give False Info about Overdraft Fees: Consumer Groups...
Only 14.3% of customers at big banks had overdraft coverage in 2011 and 2012, according to the Consumer Financial Protection Bureau.But for the minority of consumers who do opt in, overdraft fees can...
View ArticleConfusion still surrounds overdraft policies (CNBC)
A majority of the bank customers (52 percent) who paid a debit card overdraft penalty fee in the last year, did not recall signing up for this service and were not aware that a fee was involved,...
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How to submit complaints about financial products and services to the CFPB
When submitting a complaint, consumers have the option to share their experiences (good or bad) with consumer financial products or services such as mortgages, bank accounts, overdraft, credit cards...
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CFPB’s Proposed Regulation of Arbitration Agreements & Consumer Response...
Presented by CFPB staff members Nora Rigby and Darian Dorsey.
View ArticleSample Comment Letter--Forced Arbitration
This is a sample comment letter to the CFPB in support of the proposed rule prohibiting the waiver of class actions in contracts for financial products and services, and requiring the reporting of...
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